Courses

Sell the way your buyers buy: the modern-day buyer in two units, buyer types (activist, reflector, theorist and pragmatist), how buyers think and process information, building rapport, seven steps to build and maintain client connections, improving your listening and avoiding listening mistakes, asking questions and preparing your small talk. Each unit combines a short video with a quick quiz and downloadable resources such as an action plan, a cheat sheet and session notes. Based on UK best practice. Course in English. Permanent access to the course. Trident Academy certificate on completion of all thirteen units.

Modules

1. Understanding the Modern-Day Buyer – Part 17 min
2. Understanding the Modern-Day Buyer – Part 27 min
3. Understanding Buyer Types11 min
4. Understanding Different Buyer Types – Activist & Reflector8 min
5. Understanding Different Buyer Types – Theorist & Pragmatist7 min
6. Understanding How Your Buyers Think12 min
7. Understanding How Your Buyers Process Information12 min
8. How to Build Rapport10 min
9. 7 Steps to Build & Maintain Connections with Your Clients9 min
10. 10 Quick Tips to Improve Your Listening Skills9 min
11. Listening Mistakes Salespeople Make7 min
12. Asking Questions6 min
13. Preparing Your Small Talk7 min