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Earn industry-recognized certificates upon course completion to boost your resume and career prospects.

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Home
Courses

01

All Courses

Earn industry-recognized certificates upon course completion to boost your resume and career prospects.

02

English Courses

Access courses 24/7 from any device. Study when it suits you with lifetime access to course materials.

03

Português Courses

Access courses in a variety of topics delivered in portuguese and in context with the African market.
About Us
CIPS
Contact
Legal

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Telephone Skills
Best Practice Customer Service Over The Telephone
75,00 Kz
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Telephone Skills
Dealing With Difficult Customers Over The Telephone
75,00 Kz
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Telephone Skills
Effective Listening Skills
75,00 Kz
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Telephone Skills
Effective Questioning Skills
75,00 Kz
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Telephone Skills
Hnadling Customer Complaints - Investigating On The Phone
75,00 Kz
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Telephone Skills
Hnadling Customer Complaints - Responding On The Phone
75,00 Kz
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Telephone Skills
How To Answer Calls In The Right Way - First Impressions Count
75,00 Kz
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Telephone Skills
How To Build Rapport Over The Telephone
75,00 Kz
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Telephone Skills
How To Put Callers On Hold & Transferring Calls
75,00 Kz
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