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Home
Courses

01

All Courses

Earn industry-recognized certificates upon course completion to boost your resume and career prospects.

02

English Courses

Access courses 24/7 from any device. Study when it suits you with lifetime access to course materials.

03

Português Courses

Learn from industry professionals with years of real-world experience in their fields.
About Us
Blog
Contact
Legal

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Telephone Skills
Best Practice Customer Service Over The Telephone
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Dealing With Difficult Customers Over The Telephone
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Effective Listening Skills
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Effective Questioning Skills
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Hnadling Customer Complaints - Investigating On The Phone
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Hnadling Customer Complaints - Responding On The Phone
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How To Answer Calls In The Right Way - First Impressions Count
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How To Build Rapport Over The Telephone
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How To Put Callers On Hold & Transferring Calls
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