Courses

Two linked skills for managers. Appraisals: the DNA of a successful appraisal, preparing for it, structuring and holding it, appraising challenging staff members, avoiding common errors and following up. Feedback: the principles of great feedback, giving and receiving feedback, quality and constructive feedback, techniques, delivering negative feedback, how people feel when they receive feedback and feedback mechanisms. Units combine short videos with a quiz and downloadable resources. Based on UK best practice. Course in English. Permanent access to the course. Trident Academy certificate on completion of all sixteen units.

Modules

1. The DNA of a Successful Appraisal8 min
2. Preparing for an Appraisal7 min
3. How to Structure an Appraisal9 min
4. How to Hold an Effective Appraisal5 min
5. How to Appraise Challenging Staff Members10 min
6. How to Avoid Common Errors in Appraisals8 min
7. Following Up on an Appraisal9 min
8. The Principles of Great Feedback9 min
9. Giving & Receiving Feedback9 min
10. How to Give Quality Feedback5 min
11. Giving Constructive Feedback7 min
12. Constructive Feedback7 min
13. Techniques to Use When Giving Feedback8 min
14. Delivering Negative Feedback7 min
15. How People Feel When They Receive Feedback6 min
16. Feedback Mechanisms8 min