Courses

Practical problem solving for production teams: problem-solving approaches, fishbone diagrams and brainstorming, avoiding problems with quality records, dealing with problems in incoming materials and standard operating procedures, containment and countermeasures, evaluating improvement ideas, challenging fixed ideas without damaging working relationships, action planning for continuous improvement and the PDCA cycle. Each unit combines a short video with a quick quiz and downloadable resources. Based on UK best practice. Course in English. Permanent access to the course. Trident Academy certificate on completion of all eleven units.

Modules

1. Problem Solving11 min
2. Fishbone Diagrams9 min
3. Brainstorming9 min
4. Quality Records – Avoiding Problems9 min
5. Receiving & Checking Materials – Dealing with Problems10 min
6. Standard Operating Procedures – Dealing with Problems9 min
7. Containment & Countermeasures12 min
8. Evaluating Improvement Ideas11 min
9. Challenging Fixed Ideas without Damaging Working Relationships11 min
10. Action Planning & Continuous Improvement9 min
11. PDCA & Action Planning10 min