Courses

Process improvement for teams and office functions: the cycle of continuous improvement, reviewing your current processes, four steps to improving them, implementing the Deming cycle, planning and implementing improvements, reducing waste, how technology can make processes easier, managing processes, data management and sharing best practice, then problem solving with the 5 Whys, brainstorming sessions and action learning sets. Units combine short videos with a quiz and downloadable resources. Based on UK best practice. Course in English. Permanent access to the course. Trident Academy certificate on completion of all fourteen units.

Modules

1. The Cycle of Continuous Improvement8 min
2. How to Review Your Current Processes8 min
3. Four Steps to Improving Your Processes13 min
4. Implementing the Deming Cycle for Continuous Improvement5 min
5. Planning & Implementing Improvements to Your Processes7 min
6. Reducing Waste in the Process11 min
7. How Can Technology Make Our Processes Easier?11 min
8. Managing Processes8 min
9. Data Management & Technology8 min
10. Sharing Best Practices7 min
11. Effective Problem Solving – Asking the 5 Whys7 min
12. How to Run a Brainstorming Session7 min
13. Running Action Learning Sets to Solve Problems5 min
14. Using Brainstorming to Create Ideas5 min