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HomeCoursesEnglishSales & Customer ServiceSales Fundamentals: How a Sale Is Made

Sales Fundamentals: How a Sale Is Made

25 000 Kz + VAT

Fifteen short units: the sales process, how a sale is made, the modern buyer and sales professional, planning, sales interactions, benefits vs features, emotion and logic, objections, asking for the sale, follow-up and your sales style.
  • FieldSales & Customer Service
  • Level1 · Foundation
  • Duration1 h 15 min
  • Course languageEnglish
  • IncludesNarrated videos, interactive activities, final assessment and a verifiable certificate

Instant course access as soon as payment is confirmed.

Category: SKU: VEN-130 Categories: , ,

The foundations of selling: understanding the sales process and how a sale is made, the DNA of sales, the modern buyer and what it takes to be a modern sales professional, planning and preparation, effective sales interactions, pulling not pushing, benefits vs features, building pain and pleasure, using emotion and logic, overcoming objections, asking for the sale, follow-up and your own sales style. Each unit combines a short video with a quick quiz and downloadable resources such as an action plan, a cheat sheet and session notes. Based on UK best practice. Course in English. Permanent access to the course. Trident Academy certificate on completion of all fifteen units.

Modules

  1. Understanding the Sales Process5 min
  2. How Is a Sale Made?5 min
  3. Understanding the DNA of Sales10 min
  4. Understanding the Modern-Day Buyer5 min
  5. What It Takes to Be a Modern-Day Sales Professional8 min
  6. Effective Planning & Preparation for the Sale5 min
  7. Effective Sales Interactions5 min
  8. Selling Is about Pulling, Not Pushing5 min
  9. Understanding Benefits vs Features5 min
  10. Building Pain & Pleasure Within the Sales Interaction5 min
  11. Using Emotion & Logic to Influence5 min
  12. Overcoming Objections5 min
  13. How to Ask for the Sale5 min
  14. The Importance of Follow-Up6 min
  15. What Is Your Sales Style?7 min

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