Sales Fundamentals: How a Sale Is Made
25 000 Kz + VAT
- FieldSales & Customer Service
- Level1 · Foundation
- Duration1 h 15 min
- Course languageEnglish
- IncludesNarrated videos, interactive activities, final assessment and a verifiable certificate
Instant course access as soon as payment is confirmed.
The foundations of selling: understanding the sales process and how a sale is made, the DNA of sales, the modern buyer and what it takes to be a modern sales professional, planning and preparation, effective sales interactions, pulling not pushing, benefits vs features, building pain and pleasure, using emotion and logic, overcoming objections, asking for the sale, follow-up and your own sales style. Each unit combines a short video with a quick quiz and downloadable resources such as an action plan, a cheat sheet and session notes. Based on UK best practice. Course in English. Permanent access to the course. Trident Academy certificate on completion of all fifteen units.
Modules
- Understanding the Sales Process5 min
- How Is a Sale Made?5 min
- Understanding the DNA of Sales10 min
- Understanding the Modern-Day Buyer5 min
- What It Takes to Be a Modern-Day Sales Professional8 min
- Effective Planning & Preparation for the Sale5 min
- Effective Sales Interactions5 min
- Selling Is about Pulling, Not Pushing5 min
- Understanding Benefits vs Features5 min
- Building Pain & Pleasure Within the Sales Interaction5 min
- Using Emotion & Logic to Influence5 min
- Overcoming Objections5 min
- How to Ask for the Sale5 min
- The Importance of Follow-Up6 min
- What Is Your Sales Style?7 min
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