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HomeCoursesEnglishSales & Customer ServiceProspecting and Appointment Setting by Telephone

Prospecting and Appointment Setting by Telephone

25 000 Kz + VAT

Fourteen units: why prospect, mistakes to avoid, keeping the pipeline full, keeping in touch, social selling, referrals, pre-call planning, calling frameworks, opening calls, natural-sounding scripts and phrases to avoid.
  • FieldSales & Customer Service
  • Level1 · Foundation
  • Duration1 h 30 min
  • Course languageEnglish
  • IncludesNarrated videos, interactive activities, final assessment and a verifiable certificate

Instant course access as soon as payment is confirmed.

Category: SKU: VEN-140 Categories: , ,

Fill your diary with the right prospects: why prospecting matters, five prospecting mistakes, keeping your pipeline full and keeping in touch, social selling, gaining referrals, pre-call planning, preparation and objective setting, getting ready to call, developing a calling framework, opening your calls, making scripts sound unrehearsed and the phrases to avoid with decision makers. Each unit combines a short video with a quick quiz and downloadable resources such as an action plan, a cheat sheet and session notes. Based on UK best practice. Course in English. Permanent access to the course. Trident Academy certificate on completion of all fourteen units.

Modules

  1. Prospecting – Why You Should7 min
  2. 5 Prospecting Mistakes to Avoid8 min
  3. Keeping Your Pipeline Full7 min
  4. Prospecting – Keeping in Touch7 min
  5. Social Selling9 min
  6. 4 Quick Tips on Gaining More Referrals Than You Can Handle8 min
  7. Pre-Call Planning & Preparation5 min
  8. Pre-Call Planning & Objective Setting10 min
  9. On Your Way to the Telephone9 min
  10. Developing a Calling Framework to Use5 min
  11. How to Open Your Calls5 min
  12. Cold Calling – How to Open Your Call7 min
  13. Make Your Sales Scripts Sound Unrehearsed7 min
  14. 6 Phrases to Avoid When Speaking with the Decision Maker7 min

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