Prospecting and Appointment Setting by Telephone
25 000 Kz + VAT
- FieldSales & Customer Service
- Level1 · Foundation
- Duration1 h 30 min
- Course languageEnglish
- IncludesNarrated videos, interactive activities, final assessment and a verifiable certificate
Instant course access as soon as payment is confirmed.
Fill your diary with the right prospects: why prospecting matters, five prospecting mistakes, keeping your pipeline full and keeping in touch, social selling, gaining referrals, pre-call planning, preparation and objective setting, getting ready to call, developing a calling framework, opening your calls, making scripts sound unrehearsed and the phrases to avoid with decision makers. Each unit combines a short video with a quick quiz and downloadable resources such as an action plan, a cheat sheet and session notes. Based on UK best practice. Course in English. Permanent access to the course. Trident Academy certificate on completion of all fourteen units.
Modules
- Prospecting – Why You Should7 min
- 5 Prospecting Mistakes to Avoid8 min
- Keeping Your Pipeline Full7 min
- Prospecting – Keeping in Touch7 min
- Social Selling9 min
- 4 Quick Tips on Gaining More Referrals Than You Can Handle8 min
- Pre-Call Planning & Preparation5 min
- Pre-Call Planning & Objective Setting10 min
- On Your Way to the Telephone9 min
- Developing a Calling Framework to Use5 min
- How to Open Your Calls5 min
- Cold Calling – How to Open Your Call7 min
- Make Your Sales Scripts Sound Unrehearsed7 min
- 6 Phrases to Avoid When Speaking with the Decision Maker7 min
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