Closing the Sale and Price Conversations
50 000 Kz + VAT
- FieldSales & Customer Service
- Level2 · Intermediate
- Duration1 h 45 min
- Course languageEnglish
- IncludesNarrated videos, interactive activities, final assessment and a verifiable certificate
Instant course access as soon as payment is confirmed.
Close with confidence and protect your price: the types of close and their effectiveness, asking for the business, moving the sale forward, the question never to ask when closing, creating urgency, keeping control when the customer says yes, price objections and price shock, revealing the price, reducing your price and responding to discount requests, walking away from price-only customers, answering 'why should I buy from you?' and using emotion and logic to influence. Each unit combines a short video with a quick quiz and downloadable resources such as an action plan, a cheat sheet and session notes. Based on UK best practice. Course in English. Permanent access to the course. Trident Academy certificate on completion of all fifteen units.
Modules
- Different Types of Closes & Their Effectiveness9 min
- How to Ask for the Business8 min
- Closing – How to Move the Sale Forward8 min
- Never Ask This Question When Closing8 min
- Creating a Sense of Urgency in the Sale7 min
- Keeping Control When the Customer Says Yes7 min
- Handling Objections – Price Objection or Price Shock?8 min
- Handling Objections – 'That Costs Too Much'8 min
- Use This Wording When Revealing the Price to Your Prospect7 min
- How to Reduce Your Price7 min
- How to Respond When the Prospect Asks for a Discount7 min
- When to Walk Away from Price-Only Customers7 min
- How to Respond to 'Why Should I Buy from You?'6 min
- Using Emotion & Logic to Influence – Part 16 min
- Using Emotion & Logic to Influence – Part 27 min
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