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When deciding whether to coach or tell, it’s important to consider the situation and the individuals involved. Coaching is most effective when the person is willing to learn and grow, and when the task at hand allows for exploration and development. This approach promotes critical thinking, encourages problem-solving skills, and fosters independence.

On the other hand, telling is appropriate in situations where immediate action is required, where there’s no room for discussion, or when the individual lacks the necessary knowledge or experience to make informed decisions. This approach provides clarity and direction, ensuring that tasks are completed efficiently and correctly.

In summary, use coaching to empower and develop skills, and opt for telling when time is of the essence or when clear guidance is necessary. Balancing these two approaches can lead to more effective communication and improved outcomes.