Courses

Leadership beyond the team, for middle managers: organisational strategy and future focus, organisational values and ethics, organisational culture, governance and compliance, operational management approaches and models, departmental manager attributes, customer and stakeholder management, managing absence, and reward and recognition. Units combine short videos with thinking points, a quiz and a downloadable action plan. Based on UK best practice. Course in English. Permanent access to the course. Trident Academy certificate on completion of all ten units.

Modules

1. Organisational Strategy8 min
2. Future Focus9 min
3. Organisational Values & Ethics7 min
4. Organisational Culture7 min
5. Organisational Governance & Compliance12 min
6. Operational Management – Approaches & Models9 min
7. Operational Management – Departmental Manager Attributes10 min
8. Customer & Stakeholder Management9 min
9. Managing Absence8 min
10. Reward & Recognition9 min