Courses

Everyone has the right to work with dignity and respect. In this course you will learn to recognise the forms of psychological and sexual harassment, including online, and to tell acceptable behaviour from unacceptable behaviour. Find out what to do if you are targeted, how to step in safely as a bystander using the five Ds approach, and what role managers play. You will also learn about reporting channels, confidentiality, protection against retaliation and the stages of a fair investigation. Based on ILO Convention 190 and Recommendation 206, with interactive scenarios set in offices, shops, warehouses and contact centres, and a downloadable checklist. Respect is everyone's job. The course is delivered in Portuguese.

What you will learn

• Recognise the forms of psychological and sexual harassment, including online harassment, based on the definition in ILO Convention 190.
• Tell acceptable behaviour from unacceptable behaviour in the workplace.
• Act appropriately as a target, bystander or manager when faced with harassment.
• Use the reporting channels and explain confidentiality, protection against retaliation and the stages of an investigation.
• Know where to seek help, inside and outside the organisation.

Modules

1. What harassment is30 min
2. Preventing and intervening30 min
3. Reporting and investigating30 min

Who it is for

HR officers and managers, supervisors and employees