Courses

Well-conducted collective bargaining protects the company, the workers and the relationship between them for years; poorly prepared bargaining can end in deadlock, a strike or an agreement nobody can apply. In this expert-level course, designed for human resources directors and labour relations managers, you will learn to prepare and conduct collective bargaining, manage collective disputes and draft and apply company agreements. The course starts from the ILO international standards (Conventions No. 87, No. 98, No. 154 and No. 144) and the principles of its supervisory bodies, and covers the actors and levels of bargaining, costing proposals with a spreadsheet, distributive and integrative strategies, running the sessions, drafting clauses, managing a strike while respecting rights, and conciliation, mediation and arbitration. It ends with a long-term labour relations strategy and an integrated case. With a fictitious company, decision scenarios, practical exercises, downloadable templates and checks in each module. Labour legislation varies from country to country: the course always refers to the applicable law and does not replace legal advice. The course is delivered in Portuguese.

What you will learn

• Explain labour relations systems and the ILO international standards that frame them.
• Identify the actors, levels and instruments of collective bargaining.
• Prepare for collective bargaining with data, objectives, a mandate and costing of proposals.
• Choose suitable strategies and tactics for collective bargaining, including interest-based negotiation.
• Conduct negotiation sessions through to the conclusion of an agreement.
• Draft clear clauses and manage the application of a company agreement.
• Manage a collective dispute and prepare the organisation for a strike, respecting rights.
• Choose the right mechanism for resolving collective disputes: conciliation, mediation or arbitration.
• Define a long-term labour relations strategy.

Modules

1. Labour relations systems and international standards93 min
2. Actors and structures of collective bargaining86 min
3. Preparing the negotiation87 min
4. Strategies and tactics86 min
5. Conducting the sessions and reaching agreement87 min
6. Drafting and applying the company agreement86 min
7. Collective disputes and strikes86 min
8. Conciliation, mediation and arbitration83 min
9. Labour relations strategy and integrated case86 min

Who it is for

HR directors, labour relations