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HomeCoursesEnglishArtificial IntelligenceUnderstanding AI at Work: Concepts, Ethics and Everyday Use

Understanding AI at Work: Concepts, Ethics and Everyday Use

25 000 Kz + VAT

Seven reading-based units on artificial intelligence at work: what AI is, AI literacy, embracing AI, ethics and data security, AI-ready skills, leading with AI and AI-powered customer service.
  • FieldArtificial Intelligence
  • Level1 · Foundation
  • Duration1 h 45 min
  • Course languageEnglish
  • IncludesNarrated videos, interactive activities, final assessment and a verifiable certificate

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Category: SKU: IAR-120 Categories: , ,

An introduction to artificial intelligence for every professional. You start with what AI is and the main types of AI, build your AI literacy and see how organisations use AI to work more efficiently and innovate. You then look at AI ethics and data security, the skills people need for an AI-enabled future, how managers lead in an AI-enabled workplace and how AI improves customer service. Each unit is an interactive text lesson with a short quiz at the end. Based on UK best practice. Course in English. Permanent access to the course. Trident Academy certificate on completion of all seven units.

Modules

  1. What Is AI?14 min
  2. AI Literacy for Professionals: Understanding AI and Its Workplace Applications15 min
  3. Embracing AI: Transforming the Workplace for Efficiency and Innovation17 min
  4. AI Ethics and Data Security: Navigating the New Workplace Norms16 min
  5. The Future of Work: Building AI-Ready Skills for Tomorrow's Challenges16 min
  6. Leading with AI: Strategies for Managers in the AI-Enabled Workplace14 min
  7. AI-Powered Customer Service: Enhancing Engagement and Satisfaction17 min

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