Courses

Working in a shop: serving and selling to customers, store operations, customer service and workplace safety.

Courses included, in order

1. VEN-150 · Retail Sales 1: Service, Product Knowledge and the StoreSales & Customer Service · Level 11 h 45 min25 000 Kz
2. VEN-160 · Retail Sales 2: Customers, Safety, Competition and DiscoverySales & Customer Service · Level 11 h 45 min25 000 Kz
3. VEN-170 · Retail Sales 3: Objections, Closing, Point of Sale and ComplaintsSales & Customer Service · Level 12 h25 000 Kz
4. VEN-110 · Customer Service Fundamentals: Skills, Behaviours and Professional StandardsSales & Customer Service · Level 12 h25 000 Kz
5. SST-140 · Health & Safety at Work EssentialsHealth, Safety & Environment (HSE) · Level 11 h 30 min25 000 Kz

Total duration: 9 h · Courses bought separately: 125 000 Kz · You save: 25 000 Kz