Courses

Training only creates value when it meets a real need and reaches the right person, at the right time and in the right way. In this intermediate-level course, you will follow Joana, a training officer at a fictitious logistics company, through a complete annual cycle. You will learn to identify training needs from several sources, to distinguish needs from wants and to set priorities. You will build an annual plan with target groups, hours, costs and a schedule, choose the right delivery mode and provider for each need and organise the logistics of a training session, from the invitation to the close. Finally, you will record the training, analyse participant satisfaction and calculate the indicators for the implementation report. Includes practical exercises, templates and downloadable files. The course is delivered in Portuguese.

What you will learn

• Identify training needs from several sources and distinguish needs from wants.
• Set training priorities using impact, risk and urgency criteria.
• Draw up an annual training plan with target groups, hours, costs and a schedule.
• Choose the right training delivery mode and provider for each need.
• Organise the logistics of a training session, from the invitation to the close.
• Record training, analyse participant satisfaction and calculate plan implementation indicators.

Modules

1. Training needs analysis58 min
2. The annual training plan61 min
3. Delivery modes and providers53 min
4. Organising training54 min
5. Records and satisfaction evaluation59 min

Who it is for

Training and HR officers