Courses

Every year, organisations invest in training and every year the board asks what they gained from it. In this advanced course you follow Fernanda, training manager at Nova Rota Logística, a fictitious warehousing and transport company, as she links training to strategy and critical competencies, carries out a needs analysis at organisation, job and individual level, designs a programme for shift supervisors with aligned objectives, methods and evaluation, ensures the transfer of learning to the job, evaluates the programme at the four levels of the Kirkpatrick model and calculates the return on investment using the logic of the Phillips methodology. Aligned with the guidance of ISO 10015 and ILO Convention No. 142, without replacing the reading of those documents. With interactive images, drag-and-drop activities, branching scenarios, a case study, an Excel exercise, checks in each module and downloadable templates. Designed for training and human resources managers. The course is delivered in Portuguese.

What you will learn

• Define the training strategy based on the organisation's objectives.
• Carry out a needs analysis at organisation, job and individual level.
• Design a learning programme with aligned objectives, methods and evaluation.
• Plan measures to ensure that learning is applied in the workplace.
• Evaluate a training programme at the four levels of the Kirkpatrick model.
• Calculate the return on investment (ROI) of a training programme.

Modules

1. Training strategy aligned with the business80 min
2. Needs analysis at organisational level76 min
3. Designing learning programmes71 min
4. Transfer of learning to the job70 min
5. Evaluation at four levels88 min
6. Return on investment95 min

Who it is for

Training managers and HR