Courses

Working hours, shifts, holidays and absences affect people's health, costs and the running of the organisation every day. In this intermediate-level course, you will follow Marta, a Human Resources officer at a fictitious three-shift food production plant, as she manages working time and attendance. You will learn the concepts of working time and the international references of the International Labour Organization on hours of work, weekly rest, paid holidays and night work. You will record time, rosters, holidays and absences in a time management system and prepare the data for payroll. You will calculate the absence rate and the Bradford factor, analyse the causes and costs of absences and, finally, draw up a balanced and non-discriminatory plan to reduce absenteeism. The specific rules are always set out in the labour legislation applicable in your country. The course is delivered in Portuguese.

What you will learn

• Explain the concepts of working time, rest, holidays, shift work and night work, and the ILO international references.
• Identify what to check in the applicable labour legislation on working time limits.
• Record time, rosters, holidays and absences in a time management system and send correct data to payroll.
• Calculate the absence rate and the Bradford factor and analyse the causes and costs of absenteeism by team.
• Draw up a balanced and non-discriminatory plan to reduce absenteeism.
• Conduct a return-to-work interview respecting the confidentiality of health data.

Modules

1. Working time: concepts and standards57 min
2. Recording time, holidays and absences60 min
3. Causes and costs of absenteeism63 min
4. Absenteeism reduction plans60 min

Who it is for

HR, managers, payroll